Customer Testimonials
So just just purchased my first BMW. It’s n X4 M40i. Tom listened to what I wanted. He didn’t pressure me into anything. He kept me update and touched base (but not too much). Highly recommend!!
Very nice and fast service
Great job! Joey kept me informed and treated me fairly.
Joey is the best service associate I have ever had. He takes care of all issues and schedules ones that require outside vendors.
Elizabeth Kolter was excellent; professional, kind, and great communication. First time experience at this location and will be happy to return.
Elizabeth was awesome... highly recommend!
My service rep Joey G. was fantastic.
Best customer service I have EVER experienced!! I bought my first BMW from D & R of Greenwood in January after being a prior Mercedes owner. The service advisor, Joey, provided up to date texts on the status of my vehicle and a video of their inspection during the process of regularly scheduled oil change/inspection. A driver picked up my vehicle at my home and brought it back within a few hours sparkling clean from their carwash. Highly recommend anyone that is contemplating buying a vehicle in the future to visit Dreyer & Reinbold of Greenwood!
Had a great experience with are salesman Tom Malhem. He worked with us helped us get the new BMW we wanted super helpful would highly recommend him.
Hit a horrible pothole on I-70 as I am moving cross country, the last thing you want on a long move. Both drivers side tires on my X3 M40i split on the sidewall catastrophically. Thankfully BMW roadside assistance had a tow truck to me within the hour and had the car dropped off at the dealer. I went to the dealer first thing in the morning to speak with a representative and Dustin was extremely helpful! He did inform me that the specific tires I have were not in stock nor any other options but that they would be ... Read More Google - Jul 4, 2024
Joey is an awesome Service Advisor and a joy to speak with. He takes great care of the customers.
Elisabeth scheduled our service appointment and managed the maintenance with incredible excellence and just the right spice of humor. She is the best, bar none. Also, shout out to Randy our driver.
These guys do a great job maintaining BMW’s. Excellent job updating the progress of the service and inspecting the car to maximize its reliable lifespan.
The service continues to impress, start to finish. Easy & honest - Joey G is the man.
Terrific, as always!
I just wanted to thank Elizabeth Kolter for getting me in Friday for tires. Best service advisor at greenwood Dreyerreinbold , IN Awesome
Great service - nicest people you’ll ever meet.
The service people are awesome here, every time. My thanks to the whole group.
Elizabeth Kolter is excellent at making the service process easy & seamless!
For years had a great experience with the Dreyer & Reinbold team. They are very professional and provide the best customer service in town.
Joey (service department) was honest and professional.
Anthony Parsons was very helpful. I took my BMW in and he helped me right away with no wait.
Service Dept here is always quick and friendly
Fantastic! This dealership has been phenomenal to me and I’m sure they will to you. I didn’t buy from here, but live close and utilize their service center. You will get incredible service, and very surprisingly; the best prices around. I was hesitant about getting service done at the dealership thinking it would be high priced….nope! Great prices. On top of good pricing; working with Tony in service has been incredible. Does his job very well, is honest and helpful. Couldn’t be happier with this dealership/service center.
I’ve had my fair share of bad dealership experiences. This was not one of them. A++ service. I called to schedule my first appointment with them for an oil change (Tony P.) was who I had the pleasure speaking with. They ended up having a spot for that day! Already a great start. As soon as I pulled up I was greeted by (Tony P.) in the service.
He offered me a beverage then we dove into the history of my vehicle. Alerted me on some maintenance that also needed taking care of and they fit that in that ... Read More Google - Feb 9, 2024
My first visit to Dreyer & Reinbold BMW South has far exceeded my expectations and I wish I could give 10 stars. First and foremost the complimentary Dove hot chocolate is amazing 🔥🥰😋. My vehicle required parts to be ordered and my service advisor Tony advised me as if I was family and my vehicle was his. He arranged a loaner vehicle so I had transportation and communicated status via text. Tony also took the time to listen to any concerns I had. The ladies at the Service Desk were good to me too they took several (ok a lot) of my ... Read More Google - Dec 9, 2023
Joey G. truly delivered high quality customer service by providing me with frank and honest information about BMWs! After talking with him I knew what questions to ask to ensure I was getting a solid used X5. I stumbled upon Joey G and Dreyer and Reinbold while searching for the perfect used X5. I live in Cincy and found one in Indy! I didn’t purchase it thanks to Joey’s advice. Later that day I bought one in Cincy. I will certainly make the drive from Cincy to have my X5 serviced at Dreyer and Reinbold. Thanks Joey!!!
A lot nicer employees than the north location where they treat you like a beggar, unfortunately!
Nice selection of vehicles.
I am so grateful to Jim Bowden and the entire team here. I custom ordered my M240i, and Jim kept me updated the whole time. When it arrived, Jim made sure it was delivered to me exactly how I wanted the vehicle. He worked with me on making sure I understood the nuances of the car and even options for extended warranty. If you care about your BMW experience, go here!
Always have service appointments available and service is quick and easy. Recommendations for additional service are never pushy and very thoroughly explained!
My vehicle broke down while I was out of town and in Northwestern Indiana in the middle of the night on a Saturday. It was towed to Dreyer and Rainbold on a Sunday. Joey and Joe in the service department kept in constant contact with me. The repairs were extensive and my vehicle had just gone over on miles for the warranty. Though this is hours from where I live, the team worked with BMW USA and my local dealer to overnight the parts, get the repairs covered and my vehicle fixed. I am grateful for their diligence to a ... Read More Google - Oct 8, 2023
Joseph is the best and always helps with my car service
Had a set of wheel lock lugs that the key was lost for. Landen the shop Forman came right out and got them off for me and then torqued some new lugs on for me, and speedy quick too.
Elizabeth Kolter, Service Advisor was very courteous and knowledgeable about BMW services and maintenance plans. We are very appreciative!!
Top notch service department. Period.
I had traveled from my home near Chicago to Columbus, IN, on business and while driving back to the hotel after dinner my “check engine” light came on. I searched online for the nearest dealer (which was Dreyer & Reinbold South, 30 miles away) and called the Service Department when they opened the next morning. Tony was absolutely wonderful, helping to diagnose the cause of the malfunction over the phone (with the help of a nearby AutoZone) and recommending a course of action that allowed me to complete my business in Columbus. He suggested that I stop by the dealer on ... Read More Google - Jul 14, 2023
Elizabeth K. in service is amazing. She always takes care of me and makes sure the car I own is in tip top shape. Thank you Liz!! 10/10 across the board.
Jim Bowden comes highly recommended based on his candidness, his flexibility and his patience. I stopped in to see him 4 times over the course of 4 months and eventually, we found the perfect vehicle for me. Jim never hassled me, he contacted me via text only because I told him that was the best way and was so extremely knowledgeable!! Hands down, come see Jim- even if you don't think you want a BMW, he will get you where you need to be! Thank you Jim!!!!
My experience with this BMW dealer, was much more than my expectations, a service with respect, friendly, honest, fast and easy, thank you Jim Bowden for your excellent work.
Thank you Tony! I appreciate the level of customer service. No one like to be side swipes with mechanical problems but Tony definitely helped me get my bearings and create a plan to prevent me from figuring out transportation and also keeping in scheudle to leave town. I appreciated the level of service, communication and the attention to my concerns! Thanks!
Jim Bowden helped me trade in my my Forester for a Miata in their used inventory. The experience was painless, to the point, and quite frankly Jim was awesome to talk shop about cars and the hobbies that come with it. Appreciate the help, respectfulness and continued responsiveness with post purchase questions.
Dreyer Greenwood always give us great service! Tony, along with the entire staff were great
I wish I could give my salesman, Brian, 10 stars! After losing my beloved 15 year old Honda Element in an accident, I was very apprehensive about buying a new car. Brian took the stress out of purchasing my beautiful new red Impreza. He took his time to show me how to use all the new electronic gizmos and gadgets. He even synced my phone to the radio! He was sincerely enthusiastic without being pushy. I wish I could write a longer list why you should go to Greenwoid Dreyer and Reinbold and ask for Brian, but I am running out of ... Read More Google - May 7, 2023
Elizabeth and her team are exceptional at making the customer feel like their first priority. From seat belts, warranty and normal maintenance to 8 nails in the same tire as painless and stress free as possible. It is a big reason I am loyal to BMW.
(Translated by Google) Excellent attention (Original) Excelente atención
Joey Graham has always taken he best care of me in their Service Department. Always good with communication, and usually able to get me a loaner car with no hassle. We spend a lot for these cars, and getting customer service like this, is a good reminder of why we spend that money.
I appreciate their business model of being a place where you have control of every steps rather than just being pushed to do so. My salesman, Paul is pro and I do appreciate the team. It was very smooth and we believe we gotta good deal on the vehicle we purchased from Dreyer and Reinbold on 31 south.
Great Team all around!
If you’re looking for an amazing salesman, look no further, Jim Bowden is your guy! He’s been incredible to work with during the buying process. I was looking at buying a used car on their lot and he helped me through the process. Not only did he make sure that I knew of any repairs in the foreseeable future, he also was in my corner as a buyer, not as a salesman. He was more into looking out for me than making a quick buck. He’s honest, has excellent communication, and personable. I’ll definitely be back ... Read More Google - Mar 15, 2023
Recently I have contacted Jim Bowden to purchase a vehicle. He gave me all the required information about Bmw 5 series and helped me a lot with the documentation. For the test drive even it is the closing time he waited for us and we had test drive. Overall the experience was very great and we thank him for all the work.I strongly recommend him.
Jim Bowden... Hands down the best to work with. We went in with intentions of buying a BMW. Jim knew the vehicles on the lot and could answer any questions. He went out of his way to make sure we were comfortable with the purchase and was not pushy at all. He even went out of his way to get us the all-season floor mats we wanted. Customer service goes a long way and Jim has that genuine hospitality and is there to help out and does a great job. We will see you for our next purchase, Jim!
The perfect blend of luxury vehicles and first-class service at Dreyer & Reinbold. I cannot speak highly enough of Jim Bowden. A true gentlemen, highly knowledgeable and truly listens to the the needs/wants of his customers, as opposed to focusing on just making a sales. Think "vehicle consultant" rather than "car salesman". A wonderful experience, he has earned our future repeat business. Thanks Jim!
Thank you Tony for your help and outstanding service throughout my inquiries via phone, the appointment, and follow up. The team is lucky to have you. Best- Chris
This dealership is amazing! They go above and beyond. If you are looking for a vehicle please check them out and ask for Jim!
Had a completely positive experience here, the service adviser was very helpful, polite, and accommodating.
Joey Graham is the best advisor! It's been very nice working with him during my last two visits. He always gives the right recommendations for my 528i. He replaced my remote battery and made sure the car was turned on to be warmed up for the pickup. I'm glad I found the best advisor in town after I moved from California.
Dreyer & Reinbold BMW South
21 reviews
Claimed
Auto Repair, Car Dealers
Open10:00 AM - 6:00 PM
Hours updated over 3 months ago
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Photo of Dreyer & Reinbold BMW South - Greenwood, IN, US. Breakfast of champions
Photo of Dreyer & Reinbold BMW South - Greenwood, IN, US.
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Iver S. said"T They were busy when I first got there in the morning and he said he get to it when he could or I could make an appointment so I ... Read More Google - Feb 3, 2023
Jim Bowden at Dreyer and Reinbold South was an absolute dream to work with! Great salesman that’s up front and truthful. He made the buying process so easy and enjoyable. Overall amazing experience buying my first car!
I recently purchased a BMW X5 at another dealership that had some oil leaks. I took it to Dreyer & Reinbold BMW Greenwood for a diagnostic test. Tony Parson my service advisor worked with myself and the other dealership on getting the work completed and paid by the other dealership. He was pleasant, professional, and was in contact with me all day long each step of the way. He made all the necessary calls to the other dealership in regards to going over the findings of the diagnostic testing, but also was one step ahead with each step. I can'... Read More Google - Jan 20, 2023
Elizabeth Kolter is the best service advisor! She simply makes miracles happen. I've brought my M550i xDrive in twice now for flat/damaged run-flat tires as a result of these roads (thanks INDOT), and each time Elizabeth worked with my tire/rim insurer to get the claim covered. Within a day, she ordered the replacement tire, had it delivered, had it installed on the affected rim, and facilitated pickup the same day. I've never been more impressed by the service advisor of a vehicle dealership. Thanks to Elizabeth and the technicians that make the magic happen!
Joe Petolino and Jim Bowden made our experience of trading in and leasing a new BMW the most enjoyable one we’ve ever had at a car dealership. Joe is the best in the business! He responds so promptly, is genuine, friendly, and always follows through on his word. This was our first time working with Jim, and he was awesome! He kept us up to date over the holidays, was beyond friendly and made the trade in process extra special by having our car in the showroom. We appreciate you more than you know Joe and Jim!!
Jeremy and Thomas are very cosummate sales professionals. They made the auto buying experience a great one. From showing me how to use the car & its newer technology to simplifying the car buying process. Plus, the car is awesome and well worth the wait. I am jealous of my wife's new ride and may have to upgrade in a few years. Thank you for you guidance, patience and passion around the products you sell. Scott
Jim Bowden was so amazing to work with and very knowledgeable. We bought our daughter her first car and it was such a great experience. Everyone was so easy to speak and work with. Definitely would recommend Jim and Dreyer and Reinbold BMW South!
Great dealership, small and cozy waiting area while your car is being serviced. Tony did an excellent job taking care of items I noted and as usual the warranty coverage from BMW is top-notch.
Got to say Jim Bowden has went way out of his way to supply an outstanding ride for me. The experience was beyond what any customer would expect. Thanks Jim and the entire crew! Will be back next time!
Joey was a wonderful service representative! No complaints at all.
Elizabeth is the nicest person. If you are fortunate enough to have her taking care of you, you are in good hands. The entire team at Dreyer & Reinbold are amazing.
After a productive and empathetic conversation with Joe Petolino, I return to the dealership service department at 8:15 AM and Joe immediately ran diagnostics and determined that it SOS battery had to be replaced. Joe brought the battery to me and explained that he was going to take care of it. In addition, Joe said he was going to talk with BMW field representative to determine if anything can be done to repair the ambient lighting. This was a wonderful experience compared to the frustrating experience. I had the day before.
Elizabeth and the whole team in Greenwood were exceptional from start to finish. Excellent service and customer experience!
Elizabeth and the service department provide the highest in quality in service. They repeatedly exceed my expectations....and those are pretty high.
It's been a while but at the skillful guidance from Milo we made an excellent purchase for our daughter.
Great service, very easy to work with! Jeremy Graves has been awesome from ordering an X5, arranging for a Performance Center Pickup at the factory (Really neat experience!) to followup. Happy to recommend Dreyer & Reinbold BMW South!
My wife and I have nothing but great things to say about this dealership. Working with Tom, Mark and Robert was a great experience all around! They were all very helpful and professional, and made the buying process very easy! I can’t say the same for other dealerships. It was the best car buying experience without question! Thanks to them. We are very satisfied and will send any business we can their way!
Great Experience!
We had the best buying experience we’ve ever had in our life with Paul Lundgaard. At 37 weeks pregnant and car shopping with a toddler, Paul made the process stress free and easy. Paul went above and beyond to accommodate our growing family by streamlining the car buying process without being at the dealership for hours on end. Paul was exceptionally great at his communication which made the process a breeze. He never put pressure on our family to buy, instead he insured we were comfortable and satisfied in a vehicle that worked best for us. We will continuously buy ... Read More Google - Aug 22, 2022
Fabulous experience. The way in which the service work is structured and executed is top notch. And I could not ask for a better handler than Joey.
Very good lady at desk helped me while I was on crutches...took my crutches because I was misinformed....good customer service we don't have that anymore...she is a good person. Thanks for helping me
Elizabeth is Amazing to work with. She treats me like I’m the only customer she deals with and I really appreciate everybody there thank you.
It was a fantastic buying experience. I did most of the corresponding online, which was super smooth given the current vehicle shortages. Paul Lundgaard was on the other side of the transaction and knew his stuff. I recommend Dreyer and Reinbold to anyone looking to get a BMW in Indiana.
Always Top Shelf service from either Dreyer location. Went to South store. My Service Advisor Joey ROCKED! Keep me updated the entire time and worked diligently to overcome Warranty company issues
Elizabeth is the best service advisor. Always is so prepared that I spend less than 10 minutes picking up or dropping off. Does her homework so she knows what preventative service is required when I walk in the door.
Jeremy Graves was so awesome!!! We booked a X7 about 2 months ago, and when it did arrive at the dealership, we had an appointment set up and everything went so well and quick. I loved everything about the process. Jeremy kept me updated on the delivery of the vehicle and explained the functions of the vehicle thoroughly. He’s so awesome and I’m so happy with the X7. Thank u so much for an awesome experience.
Nice people 👍